DIGITAL AND ANALOG SYSTEMS DIVISION

The Digital and Analog Systems Division is responsible for all digital and analog systems within the Sheriff’s Office. The Digital and Analog Systems Division is charged with maintaining the knowledge, skills and abilities relating to technical and technological matters in answering emergency phone calls, ranging in nature from noise complaints to serious crime reports. This division categorizes and monitors calls and dispatch radio communications to the appropriate peace officers. Communication officers deliver important information to peace officers, such as license plate numbers, warrant statuses and background information on suspects. Other responsibilities include creating digital and/or written reports, lists and logs based on these calls.  The division is also charged with providing professional development training and education to the office in efforts to enhance the profession.

DUTY SCOPE AND RESPONSIBILITIES

In accordance with General Orders, a Digital and Analog Systems (DAS) Operators is a non-commissioned position that answers emergency and non-emergency phone calls and coordinates the response of peace officers to crime and accident scenes. They use two-way digital and analog systems to transmit details to peace officers and contact other emergency personnel, such as fire fighters and paramedics, to respond to calls as needed. DAS Operators provide assistance to peace officers by answering queries about things like driver’s license or warrant information. They also log all incoming calls during their shift.  Their responsibilities and duties may include, but are not limited to, the following;

• Plans, organizes and performs work according to standardized procedures.

• Receives telephone, radio calls and mechanical alarm signals for law enforcement, fire or medical emergency services.

• Enters information into Computer Aided Dispatch System (CAD).

• Retrieves information for dispatch from CAD System.

• Dispatches law enforcement vehicles by radio, receives and transmits orders and instructions using appropriate code language to law enforcement at the scene of an emergency.

• Coordinates with shift supervisor, dispatching of back-up units.

• Coordinates radio communication with State Patrol and other local Police Departments as needed.

• Receives fire emergency calls, or fire security system signal, sounds alarm and monitors equipment responding by radio.

• Dispatches law enforcement vehicle to emergency medical calls, notifies ambulance service to respond as needed.

• Uses computer terminal to input, retrieve and transmit information from National Crime Information System.

• Receives and transmits information from state motor vehicle files to law enforcement.

• Reports major criminal or emergency calls as appropriate to Sheriff, Undersheriff or designee.

• Enters data into computer system for records keeping.

• Retrieves data from computer system and assists in preparation of court information files and case incident reports and prepares files and records.

• Maintains daily log, wrecker rotation log and security systems files.

• Responds to after-hour informational calls for town departments.

• Tests and performs minor maintenance on equipment.

• Reports equipment failure to supervisor.

• Monitors prisoner cells by internal television system when required.

• Performs related administrative-clerical duties as required.

RESOURCE(S)

• Information Security

• VirusTotal - Detect Malware and Breaches

• TronScript - How to Remove Malicious Viruses

• TronScript - Malicious Software Recovery

• Cyber Training Courses

• Acceptable Use Policy

• Authorized Desktop Background

• Search Domain Name for Owner

• Domain.gov Registrar

• How to Create a Digital Signature Block and Sign Forms

• RSMo §432.230.  Legal recognition of electronic records, electronic signatures 

• Outlook Email and Signature Blocks

• Outlook Web-based Email Login Access

• Protect Your Outlook Email Account

• Installing Outlook on Computer

• Encrypt Email Messages

• Missouri Attorney General - Data Breaches

• Missouri Attorney General - Statutory Guide to Privacy and Data Breach Laws

• Crimestar Investigation and Records Management System

• Missouri Statewide Interoperable Network

• Missouri Uniform Law Enforcement System

• MIBRS Missouri Incident-Based Reporting System

• NIBRS National Incident-Based Reporting System

• NCIC National Crime Information Center

• NICS National Instant Criminal Background Check System